Terms and Conditions
Welcome to Got Essentials. By using our website, you agree to the following terms and conditions.
1. General
Got Essentials is an online store based in Rawalpindi, Pakistan. We reserve the right to update or change these terms at any time.
2. Orders
- All orders are subject to confirmation.
- We reserve the right to cancel any order due to stock issues or incorrect information.
3. Payment Method
- We currently offer Cash on Delivery (COD) only.
4. Shipping Policy
- Delivery time: 2 to 5 working days
- Flat shipping rate: Rs. 200
- Free delivery on orders above Rs. 5000
5. Returns & Refunds
We offer both returns and exchanges.
Conditions:
- Product must be unused
- Product must be in original condition
- Damaged or defective items are eligible
Customers can choose:
- Full refund
- Product exchange
6. Product Information
We sell both imported and local products. We try our best to ensure product accuracy, but slight variations may occur.
7. Limitation of Liability
Got Essentials is not responsible for:
- Delays caused by courier services
- Misuse of products by customers
8. Contact Information
Email: support@gotessentials.pk
Phone: 0315-4403330